Have your say and get involved

There are a number of ways you can have your say about council services and decisions. Getting involved by either taking the time to respond when we consult or just giving general feedback makes sure the services we provide continue to take account of your priorities and needs.

  • Customer ServicesMaking a complaint, compliment or comment

    Make a complaint

    Your comments, compliments and complaints help us to meet your standards.

  • Results of past consultations

    Listed here are the summary results of past consultations and where applicable, what we decided or changed as a result.

  • Join the borough panel

    The borough panel consists of local residents that have signed up to participate in questionnaires, surveys and focus groups. We tend to ask for their views up to four times a year and feedback is invaluable in helping to shape or improve council services.

  • Getting involved in council decisions

    Council meetings are open to the public to attend. You are welcome to present petitions and questions (submitted in advance) to some of the council's committees.

  • Contacting your local councillor

    Your local councillors are elected to represent your interests. They agree the policies that determine how our services are run and how much should be spent on our services. You can either discuss an issue or concern with them at a local surgery or by calling, emailing or writing to them.

  • Have your say on planning applications

    You can comment on or object to any planning application, whether it directly affects you or not, even if you haven't received a letter notifying you of the application.

  • Parking restriction consultations

    Making the best use of available parking space in the borough is a priority for us. This could be through the introduction of yellow lines, parking bays and permit schemes. Before implementing any restriction or change to a parking order we consult with the residents or businesses concerned.

  • Feedback on our website

    Our development team appreciates your feedback and comments about how we could improve our website.

  • Social Media logoHave your say through social media

    Have your say through social media

    We have social media accounts on Facebook and Twitter. Like or follow us to engage with us and get up to date news.

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