Advice on a range of issues such as regulatory standards and houses in multiple occupation (HMO).
Information and FAQs about our garden waste collection service. Payments will open on 1 March.
HMOs, Private and rented Houses
We provide advice, assistance and enforcement on matters such as safety, disrepair, overcrowding, and energy efficiency in owned or rented homes, including Houses in Multiple Occupation (HMOs) and mobile homes.
- Housing in Multiple Housing Occupation [642KB]
- Top tips for tenants [280KB]
- General information for landlords [289KB]
- Damp and mould [444KB]
- Private Sector Housing - What you can expect from our team [124KB]
Advice for landlords
Advice for tenants - you and your landlord
If you are experiencing problems with your landlord, for example outstanding repair works, security, Gas, electric safety issues, then please contact the council.
Houses in multiple occupation (HMOs)
A House of Multiple Occupation (HMO) is a house or flat occupied by people who do not form a single household and who share basic amenities.
Advice for Neighbours
If you are a neighbour to a HMO and have concerns about the living conditions of the property, please contact the council.
Partnership Accreditation for Landlords
Free and voluntary to join, PAL offers landlords and letting agents many benefits including public recognition, advice and training, free promotion and local discounts.
If the House of Multiple Occupation (HMO) is a three storey property and has five or more people occupying it, then a licence is required from the council.