Information concerning our use of Cookies

The law requires that websites obtain informed consent from website-users before storing cookies on the users' computer equipment, except where cookies are essential in providing a service that the user has specifically requested.

More guidance on the new laws is available from the Information Commissioner's Office.

Welwyn Hatfield Borough Council does not use cookies to store any personal information about persons who are simply browsing our website. However, some of the technology we currently use uses cookies to manage itself. These cookies are beyond our control.   

Furthermore, when conducting online transactions (such as online payments) cookies are necessary to store information temporarily. These cookies expire at the end of the session.

Most browsers have options that allow you to control how websites may store cookies on your machine. If you prevent cookies from being stored on your machine, the majority of our website will continue to function correctly, however:

(1) You will not be able to use our online forms - cookies are essential for this function
(2) You will not be able to make online payments - cookies are essential for this function.

URLCookie NamesPurposeEffect if BlockedFurther Information
ASP.NET_SessionID _atuvc  
Used by the web server to assist with managing your visit to our website.
Contains no personal information.
Our website will continue to function, but may be slightly slower


Used by Google Analytics to provide website usage statistics.
Contains no personal information.

Our website will continue to function, but we will be less able to ascertain which pages are most popular and where we need to provide more information.

Privacy policy at Google

To opt out of Google Analytics across all sites install the Analytics Opt-out browser add on. by our payment system.
May contain personal or confidential information.
Expires at the end of your payment.

You will be unable to make online payments.

You should still be able to pay using our payment telephone line on 01707 357 755


Used by our online forms tool to store information over several pages.
May contain personal information.
Expires at the end of your session.

You will be unable to report events online.

As an alternative, you can email the council on
or telephone us on 01707 357000


Please note: different browsers may store cookies in different file structures.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

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