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Commercial waste

Private arrangements must be made for the disposal of commercial (trade) waste via either a suitably licensed facility or, alternatively, a designated and licensed waste disposal contractor. This is a service that will have to be paid for.

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The council's Streetscene partner Serco operate a trade waste service for companies throughout the borough. They are able to offer a range of container sizes from individual sacks to 1100 litre wheeled containers and different levels of service. Please note this service is operated independently of the council and other suitably licensed contractors can be used.

For more information on Serco's trade waste service, please ring 01908 372480.

Duty of care

The Environmental Protection Act (EPA) 1990 (s34) introduces a 'Duty of Care' to commercial, industrial and trade premises. This states that reasonable measures must be taken to store and present waste appropriately, whether that be in a container, skip, sack etc (depending on the type and quantity of waste) and to prevent it from escaping into the environment.

It is your responsibility to ensure the legality of the company you use, as you remain liable for your waste if it is disposed of incorrectly. Businesses must ensure the company used is reputable, and a registered waste carrier (only legally recognised disposal companies will have a waste carrier's license). You can confirm this with the Environment Agency, either online or by ringing 03708 506 506.

You also need to maintain records (Waste Transfer Notes) to demonstrate that you have disposed of your waste responsibly. These should accurately describe the waste in character and quantity.


The contact details of waste disposal sites and private waste companies can be found in telephone directories or on the internet.

Please see our clinical waste page for more information on disposing of this type of waste.

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