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Service disruptions

There are no disruptions to council services at present.

Text service for snow disruption

If bad weather arrives or there is a civil emergency, please check this page for the latest information on revised services and building closures.

When roads are icy, refuse and recycling vehicles may not be able to safely access some roads.

In very cold weather, it is also possible that the contents of brown bins can become frozen solid.  This means we may be unable to collect the contents.

If other services are disrupted, we will update this page accordingly.


Text Alerts

Sign up to our text alert service to be notified of any changes to your refuse and recycling collections. Once signed up, we will also send you information about any recycling events throughout the year.

All you need to do is text WASTE followed by your house number or house name and your postcode to 88020. For example, WASTE 25 AL8 6NA.

It doesn't cost you anything to receive texts and will only cost you one standard network message to sign up.

To unsubscribe at any point, just text ESSTOP to 88020. You will be charged one standard network message.

Please note: The information you give us will not be used for any other purpose than to notify you of changes/disruption to refuse and recycling services and recycling events. It will not be passed on to third parties.


Use of social media

If you use Twitter or Facebook you can also keep up-to-date about service disruptions via:

www.twitter.com/welhatcouncil

www.facebook.com/welwynhatfield

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