Information and FAQs about our garden waste collection service. Payments will open on 1 March.
Please report fly-tipping. We take this problem very seriously and will prosecute those caught fly tipping waste. Fly-tipping is irresponsible, dangerous and expensive to clear up.
Please report a fly-tipping incident using our online fly-tipping report form or contact us. Alternatively, if you witness serious fly-tipping in progress, please ring the Police on 999 and give as much information as possible. Please note the council is not responsible for clearing waste fly-tipped on private land or property.
Fly-tipping is the common term used to describe waste illegally deposited on land (Section 33 of the Environment Protection Act 1990). This includes items ranging from a single rubbish bag to multiple loads of construction waste.
Fly-tipping is a serious criminal offence which carries a fine of up to £50,000 and/or one year imprisonment. If the case is very serious it can go to Crown Court where an unlimited fine may be imposed, or a prison term of up to five years.
- The sanctions for permitting or causing a fly-tip are the same as carrying out a fly-tip yourself.
- Fly-tipping is often associated with dumping waste from vehicles. The person controlling the vehicle at the time will normally be prosecuted. If they cannot be identified, the registered keeper of the vehicle will be prosecuted.
- Anyone giving permission for fly-tipping to occur on land they control will be open to investigation and prosecution.
- Anyone giving waste to another person for disposal without checking that they are authorised to carry waste, and the waste is subsequently dumped, will be open to investigation and prosecution for causing fly-tipping.
Simple steps can prevent fly-tipping.
- If you give waste to anyone else ensure they are authorised to carry it. Ask for their carriers authorisation. You can check online at the Environment Agency or by telephone 08708 506506.
- Ask where the waste is going, is it to a legitimate site?
- Ask for a receipt detailing where the waste is going, vehicle details and carriers authorisation number. This is a legal obligation if you are in business but is good practice if you are a private householder.
- If you are a business and need to know more about protecting your environment use Gov.uk.
- The council also offers special bulky waste collections to residents.
- For residents looking to use one of Hertfordshire's Household Waste Recycling Centres, please check the opening times before setting off. These are available on the WasteAware website, or by ringing 0300 123 4051.
If you witness serious fly-tipping actually taking place call the Police on 999 and give as much detail as possible. Remember, don't put yourself at risk! Do not approach those responsible. If you discover fly-tipped waste after the event, contact the council.
Any information that you can provide will greatly assist us in our fight against this crime. It would be helpful if you could record as much detail as possible and report it immediately. All information is valuable and will be treated confidentially. If you can take photos please do so. However, please don't touch the waste or disturb the evidence.
Take note of:
- Date and time you witnessed or discovered fly-tipping.
- Location of the incident - address or local landmarks.
- A description of the rubbish - such as builders rubble, trade waste.
- How many people did you see?
- Did you recognise any of them?
- Can you describe them? (gender, hair colour, height, distinguishing features)
- What did you actually see these people do?
- Was there a vehicle involved - make / model / colour / registration number?
- Were there any distinguishing features or signs on the vehicle?
- Where were you when you saw the fly-tipping - What kind of view did you have? How far away were you? What were the weather and light conditions?
The Environment Agency has the statutory responsibility to investigate large scale fly-tips where the waste may pose a serious risk to the environment and where the activity is linked to organised crime.