Pest Control Treatments for Domestic Properties

Welwyn Hatfield Borough Council offers residents a comprehensive subsidised pest control service for domestic premises. Additional support or free treatments are available for customers in receipt of certain qualifying benefits.

The current Council charges are listed below. To access the service please contact our contractor DialAPest which is part of SDK Environmental Limited and advise them you are a resident of Welwyn Hatfield Borough Council, to ensure you benefit from these discounted prices.

If you are wishing to report pest activity on Council owned land then please also make use of this service. No charges apply and DialAPest will investigate the problem.

For more information on the recently reported false widow spider please read thepdf icon False Widow Spider Fact Sheet [190KB]

There are two ways to contact DialAPest


Use the online form free of charge to request a booking. DailAPest will call you back to confirm details and arrange an appointment during their office hours. Simply click on the DialAPest Logo

Dial A Pest This link opens in a new browser window



You can contact DialAPest directly by telephoning 03444 828 334 between 9am and 5pm seven days a week. Please note that calls to this number will be charged at around 5 pence per minute from a BT landline, calls from other networks and mobiles may be considerably more.


Domestic Premises
Price (including VAT)

Domestic Premises*
Concessionary prices (including VAT) 

Wasps (one nest)**£35£18
Additional Wasps nests (if treated at the same time)£10 per nest£10 per nest
bed bugs£30£15
  • Payment for treatments is normally collected by debit or credit card once your booking has been confirmed
  • You have the right to cancel and obtain a full refund at any time up and until the treatment commences
  • You must accept our contractor's treatment terms and conditions before any work can take place

Qualifying benefits for concessionary rates are as follows :

  • Income support
  • Disabled persons tax credit
  • Council tax benefit
  • Housing benefit
  • State retirement pension

You will require to show proof benefit and a utility bill to confirm your address to the Pest Technicians when they call.

Please see DialAPest's terms and conditions

Please see DialAPest's fact sheet which gives information on the different types of pests.

The Council does not provide a service for removing bee swarms; for more information about honey bee swarms and how to identify them please visit the Welwyn Beekeeper's Association website or contact Mrs Lieva Nation on 07949 624354 or welwynbees@gmail.com . Please note they are only able to deal with honey bee swarms and not bumbleebee swarms, for more information about bumbleebees please visit the Bumblebee Conservation Trust website.

 Alternatively check the yellow pages for local bee keepers.

**A charge may apply when a visit is made but no active wasp nest can be identified.

Powered by GOSS iCM