There is a significant shortage of council and Housing Association properties, particularly for people below retirement age, across the Welwyn Hatfield.

There are two stages to the housing application process.

Stage 1

You will need to complete a brief pre-assessment questionnaire.

After completing the questionnaire you will be shown details of the housing options which, based upon the answers you have given, are designed to offer you the most realistic prospects of being rehoused.

You are strongly advised to follow the advice given.

Stage 2

Social housing may be a long term solution to your housing situation.

If this is a suitable option for you, you will be asked to complete the application to be placed onto the Housing Needs Register (the waiting list).

We aim to assess all applications within four weeks of receiving your application and any supporting information we have asked for.

Start a housing application*

*You will be redirected to our Housing Needs Register Application service.

If you require any help with your application, please contact the Housing Allocations team on 01707 357 090.

False or misleading information

If we find that you have given us false or misleading information, or have withheld relevant information, we will exclude you from joining the register. This will be agreed by the Exceptional Circumstances Panel.

If we have already housed you, we can take action to repossess the property and may also prosecute.

Deliberately worsening your circumstances

If we think you have deliberately worsened your circumstances to gain extra priority on the Housing Needs Register you will be placed in the priority band you held or would have held before your circumstances changed.

This will be reviewed after one year from the date you were considered to have deliberately worsened your circumstances.


We will only share details about your application if you give us permission to do this or, in the case of a criminal/fraud investigation.

The police have the right to request information from us.