Households in Welwyn Hatfield will receive a Household Enquiry Form (HEF) as part of the Borough Council's annual voter registration canvass.

The aim of the HEF is to check whether the information that appears on the electoral register for those eligible electors living at their address is correct.  This ensures that the electoral register is up to date, and to identify any residents who are not registered so they can be encouraged to do so. 

Householders can confirm there are no changes, change details, or add new electors using a secure online system.

Use the secure online registration service to confirm there are no changes, change details, or add new electors. 

If you respond online to the Welwyn Hatfield online registration service you will need to enter the 10 digit security code part 1, the 5 digit security code part 2, and the property postcode on the form.

If the details on the HEF are correct and there are no changes to make, you can:

  • call 0808 284 1559 and when prompted enter the 10 digit security code part 1, and then the 5 digit security code part 2 (you may experience a short delay before being connected), or
  • Text both your 10 digit security code part 1 and 5 digit security code part 2 (separated by a space and nothing else) to 07786 209 359.

If you are unable to use the automated response systems mentioned above, you must complete and return the form in the post (postage is free). Responding by post is the most expensive way for us to receive your response.

It is particularly important that anyone who has moved address recently looks out for the form.

New people added to the HEF will not automatically appear on the register as they are required to register individually at Register to Vote - Government Website.  A form will be sent to them if they do not go online to register.

The revised register of electors will be published on 1 December 2019.

You can contact the Electoral Services team by telephone on 01707 357300 or by email to elections@welhat.gov.uk with any queries about the registration process.