Report a Change of Circumstance
Report a Change of Circumstance (Benefits)
If you get benefits, you must tell us about change in your circumstances within 21 days.
You will need your:
- benefits claim reference number (top, right-hand side of any benefits letter or email)
- National Insurance Number
Some changes may affect the amount of benefits you receive.
You can use the link below to tell us about a change of circumstances online.
access the self-service portal
Changes you need to tell us about:
- if people move out and there is only one person living at home
- if some moves in and you change from one person to two or more living with you
- if your property becomes empty
- if you have a change of address
- if anyone living in your home has a change of income
- if someone who is registered taxpayer has died
It is an offence (under the Fraud Act 2006) to knowingly provide us with false or incorrect information.