Some properties are eligible for discounts on their business rates. This is called 'business rates relief'.

We automatically apply:

Contact us if you're not getting a relief you think you're entitled to.

The government has announced there will be extra relief for businesses in England with the biggest rates increases as a result of the 2017 revaluation.

If your premises are affected by local disruption

You may get a temporary reduction in your business rates if your premises are affected by severe local disruption (like flooding, building or roadworks).

Applying for business rates relief

To apply for business rates relief, download and complete a Icon for pdf mandatory and discretionary rates relief application.

Alternatively, you can contact the Council Tax team by email at or by phone on 01707 357 000 if you have any questions about business rates relief.

Ratepayers who are not entitled to another mandatory relief or are liable for unoccupied property rates and occupy a property with a rateable value which does not exceed £17,999 outside London or £25,499 in London will have their bill calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.
Charities are entitled to relief from rates on any non-domestic property that is wholly or mainly used for charitable purposes.
If you're starting up or relocating to an enterprise zone you could qualify for business rates relief.
Certain properties are exempt from business rates.
In England, councils can reduce your business rates bill with hardship relief.
Transitional relief limits how much your bill can change each year as a result of revaluation.
If you're eligible, you could get a third off your business rates bill.
Population of rural settlements in the borough.