Christmas and New Year service information

Christmas and New Year opening times

Reception opening hours

There are some changes to our reception opening times at our main council offices at Campus East, Welwyn Garden City and White Lion Square, Hatfield.

Day Opening hours
Monday 23 December  8.45am - 5:15pm
Tuesday 24 December 8.45am - 2pm
Wednesday 25 December  closed
Thursday 26 December closed
Friday 27 December closed
Saturday 28 December closed
Sunday 29 December closed
Monday 30 December 8.45am - 5:15pm
Tuesday 31 December 8.45am - 5:15pm
Wednesday 1 January closed
Thursday 2 January 8.45am - 5:15pm
Friday 3 January 8.45am - 5:15pm

Emergency contact

Our out of hours service for reporting emergency situations remains open as normal.

Parks and Leisure facilities

Our playing fields and parks will remain open, some facilities such as toilets and kiosks may be closed.

Information on opening times for Gosling Sports Park and our other leisure facilities can be found on the GLL Better website.

Campus West

Campus West our cinema, soft play and entertainment venue will be closed on Wednesday 25 December. You can find out what's on over the festive period at the Campus West website.

The Hive

The Hive will be closed on 25, 26, 27 and 28 December. See our Facebook page for the latest updates.

Museum Service

Mill Green Museum is closed as normal over winter period but open for specific events, view the Mill Green Museum website for details.

Welwyn Roman Baths is closed over the winter period and reopens in February 2025.

Oak Hill Lawn Cemetery and Crematorium

You can find out about our Bereavement Team Office and cemetery opening hours on the Oak Hill website.

Snow and ice disruption

For advice about our services in bad weather please visit our snow and ice disruption page.