Welwyn Hatfield is a safe place to live, but disasters and emergencies do happen from time to time. When they do, many different agencies will be involved in responding.

Welwyn Hatfield Borough Council's out of hours emergency number is 0800 111 44 84.

It is crucial that the organisations have planned their response and that these plans are coordinated to avoid confusion in the immediate aftermath of an incident.

Welwyn Hatfield Borough Council has an important role to play in an emergency in, or affecting, the borough. We are committed to providing information and advice to our residents about any potential, or actual, emergency.

The aim of emergency planning is to put appropriate plans and procedures in place to enable Welwyn Hatfield Borough Council to respond to a major incident in a timely, efficient and effective manner. We are required to maintain emergency plans under the Civil Contingencies Act 2004 and to co-operate and co-ordinate with other responders, including the emergency services.

The emergency plans are based on an assessment of local risks.


How to be Prepared

No matter what kind of incident occurs, it always pays to be prepared. There are a number of areas in which you can take some simple measures to help you be prepared, whether as a resident or a business. Useful advice can be found here.


Emergency Contacts

The Council's Risk and Resilience Team can be contacted for routine matters by telephoning 01707 357000. During an emergency, the latest emergency information will be posted on our website and through Twitter and Facebook feeds and will be updated regularly.