Domestic abuse
Get help with abuse
Below are the contact details of the services who can also provide help, advice, and support if you, or someone you know, is experiencing domestic abuse.
In an emergency always call 999.
If you cannot speak, respond to the questions from the call operator by coughing, tapping, or pressing “55”.
For non-emergency reports, call 101.
Domestic Abuse support services
| Website link | Support service | Phone number |
|---|---|---|
| Herts Domestic Abuse Helpline | To speak in confidence to a trained adviser email kim@mailpurple.org or call our helpline number 9am to 9pm Monday to Friday, 9am to 4pm at weekends and Bank Holidays. This number is free and will not show up on your telephone bill. |
0808 808 8088 |
| Herts Independent Domestic Violence Advocacy Service |
The Refuge-Hertfordshire IDVA service supports women and men who are experiencing domestic violence and abuse. |
0300 790 6772 |
| The national domestic abuse charity | 0808 2000 247 | |
| Refuge |
24 hour national domestic abuse helpline |
0808 2000 247 |
| Welwyn Hatfield's Women's Refuge and Helpline | For women needing help because they're living with domestic abuse. Women's Refuge offers temporary, crisis accommodation for women fleeing domestic abuse. |
01707 373 743 |
| M.A.L.E (Mens Advice Line and Enquiries) |
The Men's Advice Line is a confidential helpline for all men experiencing domestic abuse by a current or ex-partner. This includes all men - in heterosexual or same-sex relationships. |
0808 801 0327 |
| Men's Aid is a registered charity which has been set up to provide free practical advice and support to men who have been abused. | 0871 223 9986 | |
| Mankind Helpline |
Support for men suffering from domestic abuse from their current or former wife or partner (including same-sex partner). |
01823 334 244 |
| The National Centre for Domestic Violence | 24 hour free advice legal centre |
0844 80 44 999 |
| Safer Places |
An independent charity which provides a comprehensive range of services to men, women and children affected by domestic and sexual abuse in Hertfordshire. |
03301 025811 |
| Herts Sunflower |
Providing information and support services for everyone affected or concerned by Domestic Abuse in Hertfordshire. |
N/A |
| Galop | For support in the LGBT+ community to those experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse. You can call us, email help@galop.org.uk at any time, or use the web chat. | 0800 999 5428 |
| Karma Nivarna are here to listen and to help anyone who is affected by Honour Based Abuse. Help lines are open Monday to Friday 9am-5pm. | 0800 5999 247 |
Police contacts
| Website link | Support service | Phone number |
|---|---|---|
| Hertfordshire Police (non emergencies) | Police non emergency line | 101 |
| Domestic Abuse Advice | Help anyone suffering from domestic abuse, whether male or female, young or old. DVOs work with other agencies and colleagues to support people and work with the criminal justice system to bring perpetrators of domestic abuse to justice. | 101 |
Other useful links and contacts
| Website link | Support service | Phone number |
|---|---|---|
| Hertfordshire Directory |
Directory of local support services |
0300 123 4043 |
| Victim Support |
Information and support to victims of crime, whether or not they have reported the crime to the police. |
0845 30 30 900 |
| Samaritans |
Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. |
08457 90 90 90 |