Updates to parking services in response to the changing COVID-19 situation, including parking enforcement in residential areas beginning from 6 July.

Car parking charges

We have resumed charging in our Car parks and enforcing town centre restrictions.

This includes the business permits and time-limited waiting restrictions that apply in Hatfield* car parks and on-street in Welwyn Garden City.

(*The Common car park in Hatfield is closed. Alternative parking is provided in the new temporary car park Fourways access through Kennelwood Lane car park.)

Resident permits

Parking enforcement in residential areas, including permit schemes, will begin again on Monday 6 July.

As lockdown eases, traffic on our roads is increasing, this coupled with people returning to the workplace and lower than usual use of public transport, enforcement will be necessary to manage the impact on residential roads.

We will be extending all permits for three months to compensate residents for the time we have not enforced. This will be added to your account automatically and you will receive a reminder when your permit is due for renewal.

NHS parking permits

The government has introduced a coronavirus Covid-19 Parking Pass for NHS staff, health and social care workers and NHS volunteers. Passes will be made available through your employer and issued by the local trust.

For NHS volunteers they will be issued by the Royal Voluntary Service. For Health and social care workers this will be the employing local council health and social care team or care provider.

Please note that we do not issue these passes.

Paying for parking

Visitors to our Welwyn Garden City car parks are urged to download the Paybyphone mobile app, which is an easy way to pay for parking without queuing for or touching the machines. The council will pay the standard 15p that is charged each time someone uses the app to park until further notice.

If you do not have a smart phone, you can call 0800 546 0601 and quote the location code which can be found on the tariff signs in the car park.

We are cleaning machines on a regular basis but cannot clean surfaces each time they are touched. We recommend you practise the same caution as you would elsewhere and either use gloves or your own sanitiser.


Updated: Thursday 2 July 2020 (15:58)