Updates about changes to rubbish and recycling collections as a result of COVID-19 (coronavirus).

Brown bin collections, for garden and food waste are continuing as normal.

Anyone who subscribed to the garden waste service for April 2020 - March 2021 is able to put their bin out fortnightly and receive the service on their normal collection day.


Registering for garden waste collections

To register, please visit our online Garden Waste Collection Service.

We are still sending stickers out to residents who have paid for the service. Please note that due to the current situation it may take longer than the usual 10 working days for them to arrive.


Waste storage

In order to protect our waste collection crews and combat the spread of infection, anyone who feels ill at home (whether diagnosed with COVID-19 or not) should:

  • place all waste - including recycling - in their refuse (black) bin
  • this should be double-bagged, making sure the bags are securely tied
  • wait at least 72 hours before placing it out for collection.


Please do not leave any sacks next to your bin.


Bulky waste collections

Our bulky waste collection service is available, however we are unable to collect in-house collections.

Any items for collection must be placed outside the property before our contractors arrive.


Bin requests / changes

We will be stopping requests for larger bins and other bin exchanges.

We will continue to deliver bins if you do not have them, for example, if you have just moved in.


Litter picking equipment

The Great British Spring Clean has been postponed and as a result, we will not be issuing any litter picking equipment until further notice.

If you want to do an individual litter pick, please follow the guidance on the keep britain tidy website.


    Updated: Tuesday 9 June 2020 (15:15)