FlexiCare Housing is an option for older people and those with varying care needs.

Care levels can be increased or decreased according to an individual's changing needs. The care supports independent living as it is provided to tenants living in their own home.


Chilton Green

Chilton Green is a Sheltered Housing Scheme comprising of 85 properties. The properties include a mixture of flats and bungalows. Some of the properties have been adapted to accommodate the varying and changing needs of FlexiCare tenants.

Chilton Green is conveniently located in the Panshanger area of Welwyn Garden City, allowing access to many local services. It is close to Morrisons and within a short distance of the Moors Walk parade of shops, where a Doctor's Surgery and Dental Practice are also located.


Scheme Coordinator

A Scheme Coordinator is based at Chilton Green who liaises with the onsite care team.  The Scheme Coordinator is usually available on site Monday to Friday.


Advantages of FlexiCare

Care staff commissioned by Herts County Council are on site during the day between 7am and 10pm. They are also available to respond to emergency situations during the night. The levels of care can increase or decrease in line with your individual changing needs, allowing you to remain in your home whilst receiving the care you need. If you are a couple with different care needs, you can stay together in FlexiCare housing and receive appropriate individual care.

Potential problems can be recognised early enabling quick and appropriate intervention, which may prevent hospital admissions. If admission to hospital is necessary, earlier discharge may be possible as the appropriate care is immediately available to you on your return.

FlexiCare can for many, be an independent home for life. Social events and outings regularly take place at the scheme and all tenants are welcome to join in.


Alarm System

All properties have alarm equipment which is linked to our locally based control centre. The control centre is staffed by caring and experienced operators who provide 24 hour support.


Is FlexiCare housing suitable for you?

Flexicare housing is suitable for you if you:

  • find it hard to cope in your present accommodation.
  • receive home care services.
  • have changing care needs.
  • currently have few care needs but wish to prepare for the future.


Applying to live at Chilton Green

The first step is to contact Herts County Council on 0300 123 4042 for an assessment of your care needs so that we know what sort of care package you will require.

Next, you need to register on the housing list. Make sure you tell us that you have contacted Health and Community Services under the "Support needs" section of the application, it will also help if you mention on the form that you would like to move to Chilton Green.

When a property is empty it will be advertised on the Herts Choice Homes website for applicants to place bids on. We can place bids on your behalf if you ask us to do so.

If your bid has been successful the Scheme Manager and Care Manager will visit you to carry out a further assessment to make sure your needs can be met at Chilton Green.