Direct Debit is the safest and most convenient way to pay your Council Tax.

  • pay your Council Tax on time
  • know exactly when payments will leave your bank account each month
  • better manage your money
     

The instalments set out in your bill will be automatically debited from your account every month.

You can set up a Direct Debit by completing the form below.

You must provide the following to set up your Direct Debit: ​

  • bank details​
  • the date you want to pay​
     

You can arrange for your account to be debited over 10 or 12 monthly instalments, set up for:

  • the first of the month
  • day 15
  • day 25
     

If you have not stated a preference these instalments will be due on the first of the month over 10 months. You can view more information at register for Council Tax.

You can also view other ways to pay a Council Tax bill in the information below.

Direct Debit guarantee

All the standard Direct Debit safeguards and guarantees are offered by banks and building societies that accept instruction to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit the Council will notify you 10 working days in advance of your account being debited or as previously agreed.

If you ask us to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit by us or your bank or building society, you are entitled to a full refund of the amount paid from your bank or building society

If you receive a refund you are not entitled to, you must pay it back when we notify you.

You can cancel a Direct Debit at any time by contacting your bank or building society. Written confirmation may be required, which should also be sent to us.

Setup a Direct Debit*

*You will be redirected to our council tax self-service.

What we can do

The information you provide is necessary to manage your Council Tax and fulfil our statutory functions. It will not be used for any other purpose.  

We are committed to protecting your privacy when providing all services.

Our Privacy Notice explains how your information is used, and how privacy is protected.

Alternative ways to pay

Make one-off card payments online towards your council tax or setup a Direct Debit.
Pay your council tax by instructing your bank to pay set amounts in to your council tax account at regular intervals.
You can pay using your debit or credit card over the telephone.
Cash payments can be made at a range of locations in Welwyn Hatfield.
Cheque payments are accepted for council tax.
Please be aware of scams claiming to offer Council Tax refunds or reductions.