Updates and changes to food and drink and taxi licensing in response to COVID-19 (Coronavirus).


The council has a duty to license vehicles, drivers and operators who want to work in the Hackney Carriage and Private Hire trade within the borough of Welwyn Hatfield.

The various Acts covering Hackney Carriage, Private Hire and Private Hire operators are complex pieces of legislation. The information provided on this page is to assist existing members of the trade and help guide new members. Please contact the Hackney Carriage Team for any further advice.

High standards

The primary purpose of the legislation regarding Hackney Carriage and Private Hire matters is to protect the public from using dangerous vehicles driven by unsuitable drivers.

The general standard of licensed vehicles and drivers in Welwyn Hatfield borough is high. This is mainly due to the good work done by the majority of drivers and operators within the trade. There are, however, some who do not meet the standards shown by the majority. Such unacceptable behaviour should not be tolerated by the trade and will not be tolerated by the Hackney Carriage office.

Collision Reporting

If you are a Hackney Carriage or Private Hire driver you can report a collision you were involved in by downloading and completing the Icon for pdf Vehicle Collision Report Form. Return it to our office with any accompanying documents/photographs.


Welwyn Hatfield Borough Council is responsible for the licensing of:

  • Hackney Carriage Vehicles and Drivers
  • Private Hire Vehicles and Drivers
  • Private Hire Operators

The authority for doing so was adoption of Part II of the Local Government (Miscellaneous Provisions) Act 1976, The Town Police Clauses Act 1847, and Section 171 of The Public Health Act 1875.

Application Packs

You can download the application packs required below.


Fare Chart

You can download the up to date fares chart below.

Icon for pdf Maximum Authorised Fares

Calls may be recorded for staff training and quality purposes