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If you feel a parking fine has been wrongly issued or that there are special circumstances you can challenge the decision.

The Penalty Charge Notice (PCN) shows the details of the alleged contravention, the date and time when it occurred plus the location where it happened.  If you feel it was wrongly issued or that there are special circumstances you can challenge the PCN. 

Challenging a PCN may result in it being cancelled, or your appeal being turned down, in which case you will be informed about your rights to take the matter further.

 

How to challenge a fine

You should write promptly to the address shown below:


The Parking Office
PO Box 394
Hertford
SG13 9JU

If you write to this address you will still be able to pay at the reduced rate should your challenge be turned down.

 

Parking restrictions, denoted by yellow lines, apply not only to carriageways, but also to grass verges and footways. Where yellow lines are in place penalty charge notices may be issued to vehicles parked on an adjacent footway and/or verge.

If you have any questions about parking enforcement within the borough, please contact the Parking Office using 01279 655261.

Whilst parking restrictions are to be enforced by the council, moving traffic offences and vehicular obstruction of the highway remain the responsibility of the police.