Bin collections
Assisted collections
If you have difficulty putting your wheelie bins on your boundary we may be able to help.
We can offer you an assisted collection from an agreed point.
To be eligible for an assisted collection you must have a long-term medical condition or something that prevents you from moving your bins to the boundary yourself, including:
- a disability
- heart condition
- impaired walking (for example, requiring a stick or frame)
- severe asthma
- be elderly and living alone
- being elderly couple who both suffer from one of the above conditions.
We do not offer assisted collections if someone else living with you is able to place your waste on the boundary.
Apply for an assisted bin collection
Contact us on 01707 357 000 to apply for an assisted collection.