Council Tax, Housing Benefit and Business Rates self-service systems temporarily unavailable on 1 and 6 April

The online Council Tax, Housing Benefits and Business Rates self-service portal will be unavailable on both Tuesday 1 and Sunday 6 April 2025 between 8am to 6pm.

This is to enable our suppliers carry out essential end of financial year updates.

The Contact Centre will open as usual and can be contacted on the details below.*

Email:

Council Tax - Welhat.CouncilTax@liberata.com
Benefits - Welhat.Benefits@liberata.com
Business Rates - Welhat.NNDR@liberata.com

Telephone: 0333 034 3014

We apologise for any inconvenience caused.

* Please note any processing on 1 and 6 April will be delayed until the following day.