The Test and Trace Support Payment Scheme offers a £500 payment to people who are forced to self-isolate and claim benefit as well as working.

The scheme will run until 30 June 2021 and a claim can be made for each period of self-isolation required.

You will only be eligible for the £500 payment if you have been told to isolate by NHS Test and Trace. This applies to people who have either tested positive for coronavirus, or are close contacts of someone who tested positive.  You will not get the payment if you self-isolate after displaying symptoms but haven't had a test.

You can apply for payment up to 42 days after your period of self-isolation has ended.

Applications will not be accepted after this and payments will not be made to applicants whose income is lower than normal because they are furloughed.

Essential Criteria

In order to qualify for this £500 payment, you must have a positive coronavirus test, or have recently been in close contact with someone who has tested positive and you must have been told to self-isolate at home. You have to fulfil all four of these criteria to receive the payment:

  • You are currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit.
  • You are employed or self-employed
  • You are unable to work from home and will lose income as a result
  • You have been told to self-isolate by NHS Test and Trace. Eligibility for payment only applies where someone has been formally notified to self-isolate.

Please email, should you require any additional information.

Information we need from you

Please ensure that you have the information below before starting the application:

  • National Insurance number
  • Your 8 digit test and trace ID number
  • Your most recent bank statement, proof of self-employment or wage slips


Start application