Accessibility statement
SignVideo for deaf British Sign Language (BSL) users
We have teamed up with SignVideo to offer a video interpreting service for deaf British Sign Language (BSL) users. This free, secure service enables you to call us through a videophone, laptop, PC, smartphone or tablet.
You will be connected to a fully qualified British Sign Language interpreter who will relay the call to us.
*Please note that this service isn't supported by Internet Explorer or Edge. To use this service, please use the Firefox or Chrome internet browser. If you are using the service for the first time, you will need to download a one-off Live plug-in which enables good video quality and ensures that your calls are secure.
View video explaining SignVideo.
Find out how to contact us.