Cookies
Our website uses small files known as 'cookies' to collect information about how you browse the site.
Cookies are used to measure how you use the website so it can be updated and improved based on your needs. They also remember information temporarily so that payments can be made and forms submitted. These cookies expire at the end of the session.
We use Google Analytics and Siteimprove to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. With the exception of IP addresses, none of the information collected through these methods is personal data.
More guidance on the laws around cookies is available from the Information Commissioner's Office.
You can read more about how we use your information to deliver Council services in our Privacy Notice.
Details of the cookies we use on our website are shown below:
|
Cookie |
Description |
Type |
| cb-enabled |
This cookie is used by our housing portal to record that you have accepted the use of cookies.We do not store any personal data from this cookie. |
Necessary |
|
_ga and _ga_* |
This cookie is installed by Google Analytics to identify unique users. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It is set to expire after 2 years. |
Analytics |
|
_gid |
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report. The data collected includes the number visitors, the source where they have come from, and the pages visited in an anonymous form. It expires after 1 day. |
Analytics |
|
_gat |
This cookie is installed by Google Universal Analytics to help with the collection of data on high traffic sites. It expires after 10 minutes. |
Analytics |
| JSESSIONID | This cookie is used by our legacy online reporting forms to store provide essential communication between the browser and the server. It expires at the end of the session. We do not store any personal data from this cookie. | Necessary |
| ebaseCookieTest |
This cookie is used by our legacy online reporting forms for an internal browser check. We do not store any personal data from this cookie. |
Necessary |
| TestCookie | This cookie is used by our website forms and online account facility. It determines whether a user's browser accepts cookie and can therefore log in. This cookie is required for our site to operate and does not contain personal data. It expires at the end of the session. We do not store any personal data from this cookie. | Necessary |
| PHPSESSID | This cookie is used by our website forms and online account facility. It is used to store the session id of a user. This is required to determine whether a user is logged in to the web site. Session data is also stored when a user is filling in a form however the data is stored on the server and not in the cookie. This cookie is required for our site to operate and does not contain personal data. It expires at the end of the session. We do not store any personal data from this cookie. | Necessary |
| ASP.NET_SessionId |
This cookie is used by the housing register and portal to maintain an anonymised user session by the server. It expires at the end of the session. We do not store any personal data from this cookie. |
Necessary |
| ASPSESSIONIDCUTCQTTS |
This cookie is used by the online housing benefit forms to maintain an anonymised user session by the server. It expires at the end of the session. We do not store any personal data from this cookie. |
Necessary |
|
Welwyn_id |
This cookie is used by our housing portal to identify who has logged into the site, so applicants can access their account page. We do not store any personal data from this cookie. | Necessary |
Please note: different browsers may store cookies in different file structures.
How do I change my cookie settings?
You can change your cookie preferences at any time by clicking on the ‘C’ icon in the bottom left. You can then adjust the sliders to ‘On’ or ‘Off’. You may need to refresh your page for your settings to take effect.
Most web browsers also allow you to control most cookies through the browser settings.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
To find information relating to other browsers, visit the browser developer's website.
Opt out of being tracked by Google Analytics across all websites