Council housing maintenance
Planned maintenance and replacement
We carry out regular maintenance to all our council properties so that they meet the decent homes standard and other statutory requirements. We also aim to modernise and improve properties where needed.
What we replace (Replacement programmes)
Our replacement programmes identify areas within your home that require replacement after reaching its current life expectancy. Different areas of your home have longer life expectancies as you can see below:
| Property area | Life expectancy |
|---|---|
| Boiler | 15 years |
| Kitchen suite | 20 years |
| Bathroom suite | 30 years |
| Electrics (rewires) | 30 years |
| Windows and doors | 30 years |
How we plan improvements (Condition surveys and improvement programmes)
We carry our regular surveys on all of our properties. This is so we hold up to date information about their condition can see where any immediate improvements needed. It helps us to plan and budget better so that your home is maintained to the highest standard.
Our planned improvement programmes include:
- Boiler servicing
- Insulation
- Aids and adaptations
- Roofing
- Lifts
- Door entry systems
Arranging a visit to carry out surveys or work
We will contact you to arrange a time which suits you to carry out the survey. Please help us by allowing access to your home. We will consult you before any work is carried out to your home, block or estate. Our contractor's Customer Care Officers will be your first point of contact for this and will be able to help with any questions you may have.
Once the work has been completed, we will ask you to complete a satisfaction survey so that you can tell us how we did and areas we need to improve on.