Housing repairs

Report a repair

To report a repair email us at housingmaintenance@welhat.gov.uk or call us on 0800 111 4484 (Monday mornings tend to be busiest).

You will need to tell us:

  • your contact telephone number
  • details of any special requirements (such as giving you time to reach your door)
  • when someone over 18 will be home.

Report an emergency repair

Call us on 0800 111 4484 to report an emergency repair.

Check what an emergency repair is

Repairs Policy

You can find out more about how we deal with tenant repairs and rechargeable repairs in our policy.

Read the Repairs Policy