Help us tackle rough sleeping in Welwyn Hatfield.

If you notice someone sleeping rough around the borough, please report it using the button above.

Alternatively, you can call us on 01707 357 613 (during office hours) or 0800 111 4484 (outside office hours).


What we do

When we receive a report of a person sleeping rough we go out within one working day to see how we can help, leaving our contact details if no-one is there. Even if you don't see someone but there is evidence of rough sleeping, please report this to us. We can arrange for sites to be cleared if a rough sleeper has moved on and will always leave a written notice at sites before clearing them.

We would advise you not to approach a rough sleeper directly. Please try to provide us with the following details:

  • Name
  • Age (approximate)
  • Where they have been rough sleeping.
  • How regularly they are in this location.
  • Appearance
  • Any contact details of the person.

We aim to prevent homelessness wherever possible, and work with a number of agencies like the YMCAResolve and Herts Young Homeless Group to help achieve this.