Mutual exchange policy

Policy Statement

2.1 The aim of this policy is to ensure that all mutual exchange applications are dealt with consistently, fairly and in accordance with legislation.

2.2 The specific objectives of the Mutual Exchange Policy are to:

  • Provide staff and tenants with a clear framework for undertaking a mutual exchange.
  • Ensure staff and tenants understand the implications of mutual exchange as well as their obligations and responsibilities throughout the process.
  • Set out the grounds for refusing a mutual exchange.