Tenancy policy

Our approach

Our priority is to provide local people with high quality housing, thriving neighbourhoods and sustainable communities whilst ensuring our homes go to those that need them the most. Our approach to achieving this is:

  • Offering secure lifetime tenancies.
  • Implementing a fair and transparent allocations scheme that, is regularly reviewed, and updated to ensure our homes go to those most in need.
  • Monitoring tenancies to ensure:
    • They are successful.
    • They were not obtained unlawfully.
    • That they remain with the tenant or descendant they were legally allocated to.
    • Working with partners to provide support, advice, and interventions to help tenants sustain the tenancies if they are at risk of failing.
    • Removing barriers to mobility and choice through a mutual exchange policy.